Terms of service
Effective date: July 16, 2026
These Terms of Service govern your use of the Jones & Co. Outdoor Services website at jonescooutdoor.com. Throughout these Terms, “Jones & Co.,” “we,” “us,” and “our” refer to Jones & Co. Outdoor Services.
By accessing or using this website, submitting a contact form, requesting an estimate, or communicating with us through the website, you agree to these Terms of Service. Please do not use the website if you do not agree with these Terms.
1. Website Purpose
This website provides information about our outdoor improvement services, including artificial turf, putting greens, custom pergolas, hardscaping, metal fencing, outdoor lighting, and related services.
Information displayed on the website is provided for general informational and marketing purposes. Website content does not constitute a binding proposal, construction agreement, warranty, or guarantee of availability.
2. Estimates and Project Agreements
Requests submitted through the website are requests for information or consultation only. Submitting a form does not create a contractor-client relationship or obligate Jones & Co. to perform work.
Project scope, materials, pricing, payment schedules, estimated timelines, warranties, exclusions, and other project-specific terms will be stated in a separate written estimate, proposal, or service agreement.
When these Terms conflict with a signed project agreement, the signed project agreement will control with respect to that project.
3. Pricing and Availability
Prices, promotions, financing offers, services, materials, and availability may change without notice.
Any pricing discussed before an on-site evaluation or written proposal is preliminary. Final pricing may depend on site conditions, measurements, material selection, access, drainage, excavation requirements, permitting, utility locations, and other project-specific factors.
4. Customer Responsibilities
Customers are responsible for providing accurate property and contact information and disclosing known conditions that could affect the work, including:
- Property boundaries and easements
- Underground utilities or privately installed lines
- Drainage problems
- Irrigation systems
- Septic systems
- Homeowner association requirements
- Access restrictions
- Known structural or soil concerns
Additional costs or delays caused by undisclosed or unexpected site conditions may be addressed through a revised proposal or written change order.
5. Scheduling and Delays
Project dates and completion timelines are estimates unless expressly guaranteed in a written agreement.
Weather, material availability, permitting, inspections, utility marking, site conditions, subcontractor availability, customer-requested changes, and circumstances outside our reasonable control may affect scheduling.
We will make reasonable efforts to communicate material scheduling changes.
6. Payments and Cancellations
Deposits, progress payments, final payments, cancellation terms, and refund eligibility will be governed by the written proposal or project agreement provided for the applicable project.
Customers are responsible for reviewing and approving project terms before authorizing work.
Failure to make required payments may result in suspension or cancellation of work, subject to the applicable project agreement and law.
7. Financing
Financing may be available through Synchrony or another third-party financing provider.
Financing is subject to credit approval, provider terms, promotional requirements, and eligibility restrictions. Jones & Co. does not control credit decisions, interest calculations, account servicing, or financing-provider policies.
Any financing agreement is between the customer and the financing provider.
8. Warranties
Certain projects may qualify for a 5-year workmanship warranty or a lifetime artificial turf product warranty.
Actual warranty coverage depends on the services performed, materials selected, manufacturer requirements, proper maintenance, and the written warranty terms provided for the project.
Website statements regarding warranties are general descriptions and do not replace the written warranty documentation applicable to a specific installation.
Damage resulting from misuse, neglect, unauthorized alterations, improper maintenance, animals, landscaping activity, severe weather, ground movement, drainage problems, acts of nature, or conditions outside our control may not be covered.
9. Website Communications
When you submit information through the website, you authorize Jones & Co. to respond using the contact information provided.
You agree that the information you submit will be accurate and that you will not use the website to transmit unlawful, fraudulent, abusive, or malicious material.
Text-message communications are also subject to our SMS Policy.
10. Intellectual Property
The website and its content—including photographs, videos, graphics, logos, designs, written copy, and branding—are owned by or licensed to Jones & Co. and are protected by applicable intellectual-property laws.
You may view the website for personal, noncommercial purposes. You may not reproduce, modify, publish, distribute, sell, scrape, or commercially use website content without prior written permission.
11. Project Photography
Unless otherwise addressed in a written project agreement, Jones & Co. may request permission to photograph completed work for portfolio, website, advertising, and social-media purposes.
We will not knowingly publish private customer information without authorization.
12. Third-Party Services and Links
The website may link to third-party platforms, including financing providers, social-media platforms, mapping services, and other external websites.
Jones & Co. does not control third-party websites and is not responsible for their content, availability, security, privacy practices, or terms.
Use of a third-party service is subject to that provider’s own terms and policies.
13. Website Disclaimer
We make reasonable efforts to keep website information accurate and current. However, the website is provided on an “as available” basis.
We do not guarantee that the website will always be uninterrupted, error-free, secure, or free from harmful components.
Photographs and renderings are illustrative. Actual materials, colors, dimensions, lighting, landscaping, and completed results may vary.
14. Limitation of Liability
To the fullest extent permitted by applicable law, Jones & Co. will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from your use of, or inability to use, this website.
Nothing in these Terms limits any liability that cannot legally be limited or excluded.
Claims relating to construction work or a specific project will be governed by the applicable signed project agreement and applicable law.
15. Indemnification
To the extent permitted by law, you agree to indemnify and hold Jones & Co. harmless from claims, losses, or expenses arising from your unlawful misuse of the website, violation of these Terms, or infringement of another party’s rights.
16. Governing Law
These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to conflict-of-law principles.
Kentucky recognizes that electronic records, signatures, and contracts cannot be denied legal effect solely because they are electronic.
17. Changes to These Terms
We may revise these Terms periodically. Updated Terms will be posted on this page with a revised effective date.
Your continued use of the website after revised Terms are posted constitutes acceptance of the updated Terms.
18. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect.
19. Contact Information
Questions regarding these Terms may be directed to:
Jones & Co. Outdoor Services
Phone: 270-252-8031
Email: jdlandscaping120@gmail.com
Mailing address: 68 Karen St. Benton Ky. 42025
Website: jonescooutdoor.com